Last updated: October 4, 2026
This Privacy Policy explains how True North Financing handles information collected through tnfinancing.com, financing enquiries and newsletter subscriptions.
Information You Provide
When you contact us or request a consultation, you may provide your name, email address, telephone number, financing type, approximate financing amount, property value, preferred contact time and details about your financing needs.
Please do not submit your Social Insurance Number, banking credentials or sensitive financial documents through the website’s general enquiry forms. If additional documents are needed, contact us to discuss how to provide them.
How We Use Your Information
We use enquiry information to respond to your request, discuss potential financing options, arrange consultations and communicate with you about the services you have requested. Submitting an enquiry does not guarantee financing approval.
If you proceed with a financing application, additional information, authorizations and privacy disclosures may be required before information is provided to a brokerage, lender or other party involved in the application.
Enquiries and Newsletter Subscriptions
Website enquiries are delivered to our email inbox. Newsletter subscription records are stored in our WordPress website through the Newsletter plugin and may include your email address, selected topics and subscription status.
Marketing subscriptions are separate from financing enquiries. When you subscribe or provide marketing consent, we use your information to send financing updates, articles and offers. You can unsubscribe using the link in our marketing emails or by contacting us. Unsubscribing from marketing does not prevent communications needed to respond to an enquiry or provide a service you have requested.
Website Analytics and Cookies
We use Google Analytics to understand how visitors find and use our website. Depending on the configuration, this may involve cookies or similar technologies and information such as pages visited, device and browser details, traffic sources, approximate location and website interactions.
We also use Google Search Console to review search performance, including search queries, impressions and clicks.
You can manage cookies through your browser settings. Blocking cookies may affect some website functions. Information about Google’s data practices is available in Google’s Privacy Policy.
Spam Protection and Third-Party Content
The website uses Google reCAPTCHA to help protect forms from spam and abuse. This service may process technical information about your device and interaction with the website for security purposes.
Our website also displays Instagram content and links to external websites. Third-party content may involve requests to those providers. Their privacy practices apply when you interact with their services or visit their websites.
Service Providers and Disclosure
Website hosting, email delivery, newsletter and analytics providers may process information as part of operating these services. Information may be processed outside Canada, depending on the provider.
For a financing application, relevant information may need to be shared with Lending Hub, potential lenders and professionals involved in the transaction, with the required consent or other lawful authority. Information may also be disclosed where required or permitted by law.
Retention and Security
Information is retained for the purposes described in this policy and applicable recordkeeping obligations. Retention may differ between enquiries, subscription records and financing files.
No website or email transmission can be guaranteed completely secure. Contact us before sending sensitive documents so we can discuss an appropriate method.
Your Privacy Choices
You can contact us to ask about our information-handling practices, request access to or correction of your personal information, or withdraw consent where applicable. Legal, contractual and recordkeeping requirements may limit what information can be deleted or when a request can be fulfilled.
Mortgage Services
Mortgage services are provided by Mohan Malhotra, Mortgage Agent Level 2, Licence #M11001890, through Lending Hub, Brokerage Licence #12566. Financing files may also be subject to Lending Hub’s privacy practices.
View Lending Hub’s Privacy Policy.
Contact and Policy Updates
For privacy questions or requests, contact:
Mohan Malhotra — True North Financing
81 Zenway Blvd., Unit 25, Woodbridge, ON L4H 0S5
Phone: 647-456-3424
Email: mohan@tnfinancing.ca
We may update this policy as our services and information-handling practices change. The date above identifies the latest revision.